Foundever will provide equipment (headset included) shipped to the agent's address after they pass their licensing exam.Must have open availability during hours of operation.Preferred 6 months-1 year of relevant work experience.Must have a HS Diploma or GED Equivalent.Questioning and deductive reasoning skills.Ability to solve complex situations with limited information.Demonstrated ability to utilize computer systems/data systems.Ability to navigate system tools to search for answers & information.Effective verbal and written communication.Natural ability to manage emotions and show resiliency during a stressful situation.Fondness of organization, order, and process.High service-aptitude with personal drive to serve/display compassion. Foundever will pay for all state licensing fees. Additionally, while new hires wait for their license to come in from the state, they will ONLY be taking billing calls.Ī Property & Casualty license?is required. We see a significant amount of billing calls on/around those days. Callers may have questions regarding the policy coverage, billing, or the need to modify the policy.?*About 30% of all calls are billing related - and military pay days fall on the 1st and 15th of each month. The primary function of the position is to receive, review and process calls regarding customer's insurance policies. CSRs will assist with entry-level auto and property policies. for military service members and their families.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |